Privacy policy

At NERR, a brand owned and operated by Kuchalag (kuchalag.in), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

📌 1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Name
Email address
Phone number
Shipping & billing address
Payment details (processed securely via third-party gateways)
IP address, browser type, and device information

🎯 2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate order updates and support
Improve our website and customer experience
Prevent fraud and ensure secure transactions
Send promotional emails (only if you opt-in)

🔐 3. Payment Security
All payments are processed through secure and trusted payment gateways
We do not store your card or payment details on our servers
Your financial information is encrypted and protected

🚚 4. Order Fulfillment
To deliver your order, we may share necessary information (such as name, address, and contact details) with our trusted fulfillment and shipping partners.
This information is used only for order processing and delivery purposes.

🌐 5. International Data Transfers
If you are accessing our website from outside India, your information may be transferred and processed in different countries where our service providers operate.

🍪 6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Remember your preferences
You can disable cookies in your browser settings if you prefer.

🤝 7. Sharing of Information
We do not sell, rent, or trade your personal information.
We only share data with:
Payment providers
Shipping/fulfillment partners
Legal authorities (if required by law)

🔄 8. Your Rights
You have the right to:
Access your personal data
Request correction or deletion
Opt-out of marketing communications
To exercise these rights, contact us using the details below.

⚠️ 9. Data Retention
We retain your information only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes

🔐 10. Data Security
We take appropriate security measures to protect your data from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure.

🧒 11. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.

📜 12. Changes to This Policy
We may update this Privacy Policy from time to time.
Anosted on this page.

📞 13. Contact Us
If you have any questions about this Privacy Policy, feel free to contact us via Email or WhatsApp.

NERR - Built Different