Shipping policy

At NERR, a brand owned and operated by Kuchalag (kuchalag.in), we are committed to delivering your orders in a smooth and timely manner.

 Order Processing Time
All our products are made-to-order (printed on demand).
Processing Time: 2–4 business days
(This includes printing, quality check, and packaging)
Orders are processed only after successful payment or COD verification.

 Shipping Time
Within India
Delivery Time: 3–7 business days
Total Estimated Time: 5–11 business days

 International Orders
Delivery Time: 5–10 business days
Total Estimated Time: 7–14 business days

 Delivery times may vary depending on location, courier service, and customs processes.
 Faster Delivery (Some Locations)
In certain regions (especially metro cities or international locations like the USA, UK, etc.), orders may be delivered faster than the estimated time.

Order Tracking
Once your order is shipped, you will receive a tracking ID via Email/SMS
You can track your order using the provided link

Shipping Charges
Shipping charges (if any) are calculated and shown at checkout
Free shipping may be available on selected offers or products

Delays
While we aim to deliver on time, delays may occur due to:
High order volume
Courier issues
Weather conditions
Customs clearance (for international orders)
We appreciate your patience in such cases.

 International Shipping Notes
International orders may be subject to custom duties, taxes, or currency conversion charges depending on your country
These charges are to be borne by the customer

 Incorrect Address / Failed Delivery
Please ensure your address and contact details are correct
If delivery fails due to incorrect details, re-shipping charges may apply

 Order Cancellation
Orders can only be cancelled within 6 hours of placing the order
After that, cancellation is not possible as production begins immediately

Need Help?
For any shipping-related queries, feel free to contact us via Email or WhatsApp.

NERR - Built Different